We are here to help make your online art purchasing experience a total success.... If you cannot find the answers to any questions you may have below, please contact us through the website and it will be our pleasure to answer your questions directly and solve any issues as quickly and conveniently as possible. We look forward to working with you to bring quality artwork into your home and working environment...
- Returns: 30-day money back guarantee if you are not totally satisfied with your purchase. No questions asked. The artwork must be returned in the original packaging, undamaged. Return shipping cost at customer’s expense; customer must insure artwork for return.
-Shipment arrives damaged: If your painting arrives and the box is damaged, please contact us immediately via the website to let us know. Before opening the package, YOU MUST PHOTOGRAPH the damaged package. You may open the package to see if the work has been damaged (hopefully it is only superficial) but if the painting or print is damaged, please photograph the damaged artwork. NOTE: Every original work of art is photographed before and after it is packaged and before it is sent to you, for insurance purposes.
- Shipping: We work with Professional Photo Labs in Mexico, U.S., Canada and Israel. All clients will be responsible for paying all applicable taxes and duty upon receipt of their artwork.
-Shipping Fees: All shipping fees are pre-calculated for Canada, U.S., Mexico and Israel. All other countries will need to contact me directly through the website to arrange shipping fees. All foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their paintings.
-Custom Orders: Custom orders are welcome. Please contact us via the website and we will be happy to discuss your personal needs for the artwork you envisage.
Commission Work: We welcome working with customers to create unique and creative work that is specific to your needs. Please contact us via the website to discuss any ideas you have regarding commission works.